Musings on transmedia development

(Felt the need to write down some stuff re: transmedia development that have been bouncing around in my head for some time. It's basically just some reflections from the ground floor of the transmedia development factory...)

We started out as developers of interactive television-formats some five-six years ago. These were based on television as the core of the content, with interactivity included either via mobile phones or via digital set-top-boxes. We realized very early on that if you want to develop something that should accompany a traditional piece of content - like a tv show - you needed to develop the two (or more) together from the start. Thus you avoided the awkward feeling of added content being slapped onto existing content, without any form of seamless and enjoyable experience.

As time has gone by, we have thankfully been able to let go of the limited MHP interactivity for set-top-boxes and have happily embraced the cross media / transmedia approach to telling stories, be they music shows, kids shows, game shows or just about any kind of content. Now, some things are always good to keep in mind while starting up or being in the development phase of a transmedia project:

First off, make sure you're developing and creating compelling content - you need a great story to function as the framework, with enough holes in it for the audience to be able to fill in stuff themselves and become engaged in the story (Jeff Gomez's "Swiss Cheese-model"). Don't forget the narrative superstructure - build it solid enough to serve as a vehicle for this particular story, but also as a bed for future stories (from past, present and future in the story universe) to spring from.

Secondly (but developed at the same time so it all fits together nicely without any last-minute panic solutions, thank you very much) - logical ways for the audience/users to connect to the story, from platforms that are themselves logical ways into the story. I.e., do not make an iPad app just 'cause everyone else has one. If it's not essential for how you experience the story, leave it out.

Thirdly, get out there and get some traction for your content. Lots of stuff gets developed and produced and perhaps gets a blog mention or three, topping out at 452 users over a three month period. Don't do that. Get those people interested that can tip your little thing over the edge and into the abyss of a global phenomena. Get everyone to step over that invisible "WTF"-threshold (the threshold where you KNOW you should be doing something else but you're seeing thousands of people (who also should be doing something else) involving themselves in the story and having the time of their lives, so you think "Oh hell, WTF" and you jump right in). How? Read up on Propagation Planning. As they say - plan not for the people you reach, but the people they reach. Find your spokespersons. Be inclusive, not exclusive. Which nicely builds over to...

Be interactive. Listen. Communicate. You're probably not right every time, and others may have better ideas for your story and it's development. Face it - it is no longer yours only. Embrace that fact and take it onwards - it's all a good thing.

Lastly, don't leave people hanging. There's nothing worse than getting peoples expectations up and then letting them down. They have invested in your creation. Make sure they get full value for their investment. If you do, they'll be back.

Feel free to add stuff in the comments!


PS. Just read this in a blog text of mine from 2006, still agree 100% with the need to focus on content :)

"Myself? I believe that the changeover to new forms and ways of watching television will go much slower than people think, or hope for. I believe that in five years time there will be a small minority watching television via portable devices, while for the most part the audience will watch television in their living rooms, just like back in the 50s. I also believe that content is the most important factor, and that less energy and resources should be spent on developing and offer to people gadgets and trinkets they don't want or need, and more should be spent on doing great television shows."